Who We Are

About Us

The Hospitality Management Company That Offers Truly Personal Service:

Columbia Hospitality Management is the name to rely on for expert hotel property management. Above all else, we work hard to achieve better results through personal attention. Backed by decades of experience, our skilled hotel management team can improve your hotel’s bottom line and value. Our team will commit to increasing your hotel’s revenues and reducing its expenses, while keeping it in excellent condition. In addition to successfully managing existing hotels, we are experienced at managing hotel openings, renovations, and repositioning hotels.

We Work for You

Our team of hotel experts will first determine your investment goals. We will then develop detailed plans and budgets, and, when approved, execute them. Our area manager and our headquarters’ staff will ensure you and your hotel receive plenty of attention. We’ll ensure that your hotel’s on-site staff is attentive and attuned to guests’ satisfaction. We are used to satisfying owners, while pleasing guests and meeting franchisor quality standards. And, you will benefit from accurate, timely, and meaningful reports—to keep you well-informed of our work and your hotel’s progress. In short, we are confident in our ability to improve your hotel’s bottom line and value.

About Columbia HM


Expert Hotel Management Services

Hotel Management Columbia

Columbia Hospitality Management has the experience and expertise you can trust to skillfully manage your hotel investment, whether it is a select service, extended-stay, or full-service hotel. Whether you are opening a new hotel or looking for new management for an existing hotel, our team of professionals will help you run a successful and profitable hotel. From conducting site selection studies to renovation management and creating annual financial plans, we are dedicated to increasing your bottom line.

Our Reputation for Excellence

Columbia Hospitality Management - Hotel Room Service

Currently, Columbia Hospitality Management works with, and satisfies, hotel owners across the Sunbelt. We will improve the physical condition and staffing structure of your hotel to better care for your guests. Our experience is evident across a diverse range of hotel brands, including: Holiday Inn, Radisson, Hilton, Marriott, Holiday Inn Select, Clarion Suites, Suburban Extended Stay Hotel, Heritage Inn, InterContinental, Microtel Inn, Comfort Inn & Suites, Sleep Inn, Best Western, Travelodge, Sheraton, Quality Inn, and America’s Best Inns & Suites.

Experience-Based Hotel Management

Service bell at the hotel

Our Columbia Hospitality Management team is proud to offer superior services to interested owners of hotels. With our management and training services, we are dedicated to making your hotel a successful investment. Call us at (770) 937-0199 to put our expertise to work for you.

Our Services

For those who intend to develop a new hotel, Columbia Hospitality Management can apply its experience to evaluating sites to building layouts and room design, with a goal of improving their investment outcome. As a new hotel development nears completion, Columbia Hospitality Management will provide pre-opening, staffing, and training services to ensure each hotel is absolutely ready on opening day.

Our Services for New Hotels

  • Feasibility and Site Selection Studies
  • Design Assistance for Guest Rooms and FacilitiesFinancial Pro Formas
  • Franchisee Assistance
  • Assistance with System Design and Installation
  • FF&E Procurements
  • Pre-Opening Marketing and Staffing

Columbia Hospitality Management’s professional team works with owners to maximize their existing hotel’s success. Our methods and techniques are customized for each hotel to maximize its bottom line, economically improve its physical condition, and better satisfy its guests. When you sign a management agreement with Columbia Hospitality Management, you have access to specialized services that make your hotel run at peak performance. From creating annual budgets and marketing plans to optimally organizing and staffing, to auditing all expenses, including energy costs, we do it all. In fact, we also coordinate year-end CPA audits and income tax returns for partnerships and owners of limited liability companies.

Existing Hotel Services

  • Annual Financial and Marketing Plans
  • Annual Budgets
  • Renovation Management
  • Comprehensive HR and Personnel Management
  • Property and Liability Insurance Management
  • Property Tax Appeals Coordination
  • Telephone, Internet and Security System Management
  • Cost Audit of Employee Insurance and Benefits
  • Remote Video Inspection Systems – Optional
  • Receivership Services
  • Management Services for Trustees

We are in the business of helping you achieve guest expectations with detail-oriented hotel management services. Call us at (770) 937-0199 to inquire about a personalized management agreement with Columbia Hospitality Management.

Columbia Hospitality Management can provide a full range of sales, marketing and public relations services to increase hotels’ occupancies and revenues. Our team has a rich background of experience with every aspect of offsite marketing their managed hotels. By utilizing the specialists at our own successful hotel’s sales and marketing group, we stay focused on achieving our stated goals.

for a diverse range of commercial and residential properties.

Maximize the value of your property with timely and on-budget construction services from Columbia Hospitality Management. Our background in property development enables our team to minimize costs and delays while completing the needed property improvements. Call Columbia Hospitality Management at (770) 937-0199 to learn more about our construction and renovation services.

As successful and experienced fiduciaries for hundreds of properties, Columbia Hospitality Management is the name to trust for full-service property management services. We are dedicated to the success of your investment and offer detail-oriented accounting and customized systems that ensure adequate cash controls and vendor cost controls, as well as complete and timely financial statements, including forecasts and projects. Call the professionals of Columbia Hospitality Management at (770) 937-0199 for a detailed listing of our accounting and management reports.

Columbia Hospitality Management has an excellent record of turning around and enhancing poorly performing properties. Our land management and asset management services add value through organized and sustained support during the life of the project. Backed by decades of experience, we are able to offer detailed project assessments culled from any number or status reports or strategic marketing analysis recommendations. Call the experts of Columbia Hospitality Management (770) 937-0199 to learn more about our effective land and asset management services.

Columbia Hospitality Management provides quick, comprehensive consulting services for hotel owners. By working with our team of professionals, you will learn how to increase your hotel’s bottom line and guest satisfaction. With decades of experience, Columbia Hospitality Management has the knowledge needed to assist owners in reorienting or repositioning their underperforming hotels.

Customized Consulting Services
Our hospitality experts are pleased to offer a full range of consulting services that are designed to make your hotel run at its full potential. From assistance with annual budgets, marketing plans and personnel management, we are dedicated to your success and strive to provide unparalleled consulting services. Call us at (770) 937-0199 for more information about our hospitality consulting services.

Columbia Hospitality Management has decades of successful experience in thoroughly inspecting and understanding current physical, financial and legal problems associated with your hotel. Our knowledgeable managers, along with well-qualified, independent appraisers can provide comprehensive analytics and valuation services that include summary status reports and summary opinions that will help you make the most of your investment. Call us at (770) 937-0199 to learn more about our well-qualified analytical and valuation services.

As a court-appointed receiver, Columbia Hospitality Management can reliably provide the necessary property reports and financial controls. Call us at (770) 937-0199 for more information about our receivership capabilities.

What People Say


“Columbia saved me over $200,000 by having them negotiate my case goods purchases.”


“Columbia Hospitality is a superior hotel management company. Their communications are complete and dependable. No surprises! Their personnel are quite trustworthy. Best of all they hit their budgets.”


“I own several hotels managed by Columbia Hospitality Management. Believe it or not, I am accustomed to receiving a dependable 25% per year on my leveraged equity.”


“Three years ago, another hotel owner recommended that I try Columbia Hospitality to manage my hotels. Columbia has exceeded my expectations for every one of the past three years. I sincerely believe they can improve any hotel’s performance.”


We Have Successfully Managed Many Hotel Brands

Hotels We Have Managed

  • America Best Inn Georgia
  • Best Western Georgia
  • Clarion Suites Georgia
  • Comfort Suites Georgia
  • Heritage Inn Florida
  • Hilton Hotel Mississippi
  • Holiday Inn Florida (2)
  • Holiday Inn Georgia
  • Holiday Inn Illinois
  • Holiday Inn Mississippi
  • Holiday Inn South Carolina
  • Microtel Alabama (2)
  • Microtel Georgia (5)
  • Microtel Tennessee
  • Quality Inn Mississippi
  • Radisson North Carolina
  • Ramada Georgia
  • Ramada Wisconsin
  • Ramada Inn Florida
  • Ramada Plaza Texas
  • Sheraton Georgia
  • Sleep Inn Georgia
  • Staybridge Texas
  • Suburban ES Hotel Alabama
  • Suburban ES Hotel Colorado
  • Suburban ES Hotel Florida (4)
  • Suburban ES Hotel Georgia (5)
  • Suburban ES Hotel Kentucky
  • Suburban ES Hotel South Carolina
  • Suburban ES Hotel Tennessee
  • Suburban ES Hotel Texas (3)
  • Travel Lodge Texas

Our Team

Meet The Team

Skilled Attention from Columbia Hospitality Management

The professional team of Columbia Hospitality Management has the management experience necessary to make your hotel a successful investment. Whether the economy is experiencing growth or decline, we will maximize your bottom line without sacrificing guest satisfaction. We currently manage or have managed hotels in ten southeastern and southwestern states. Call Jay Ross at (770) 937-0199 to get additional information about our CHM team and about our ability to improve results for your hotel.


Joseph Harman

Co-Founder & Principal


Wiley Barber

VP, Sales and Marketing


Jay Ross

President & COO


Jeff Ivy

Director of Human Resources


Cheryl McKay

Director of Accounting


Thomas Wright

Regional Operations Manager


Loren Huckaby

VP, Operations

Bradley White

Creative Director

The Team with Answers

Established in 1989, Columbia Hospitality Management strives to please hotel owners by increasing revenues, reducing expenses, and keeping hotel properties in excellent condition. Our detail-oriented management style has produced profitable results for owners of the following brands: Holiday Inn, Radisson Hotel, Holiday Inn Select, Clarion Suites, Suburban Extended Stay Hotels, Heritage Inn, Marriott, InterContinental, Microtel Inn, Comfort Inn & Suites, Sleep Inn, Best Western, Travelodge, Sheraton, Hilton Hotel, Quality Inn, Americas Best Inn and AmeriSuites. We believe our management services, affordable rates, and timely reports will earn our hotel owners’ complete satisfaction.

Contact Details

“Since 1989, Columbia Hospitality Management has provided personal attention and management services at affordable rates to hotel owners across the country. Please don't hesitate to contact us and learn how we can help you make your venture a success. We welcome your questions, comments and concerns and look forward to hearing from you.”

Jay Ross, “President”